Claims

We are in your corner!
The real test of an Insurance policy is discovered when a claim arises. It is then that you truly find out whether your Insurance arrangements really cater for their needs. It is at this point that you discover the value of a good Insurance Broker.

We recognise just how stressful and traumatic claims can be, and we understand the importance of providing an outstanding claims service. During these difficult times we have the opportunity to show our clients exactly how good our service can be.

If the worst happens and you need to make a claim, you will benefit from the highest standard of care. We are here to assist you at every stage, from completing a claim form to giving technical advice to arranging the settlement.

Claims process:

1. Contact us

Speak with a member of our team. Phone, email or pop in – we’ll talk you through the first steps in the process.

2. Claims form

We’ll help draw up the necessary paperwork to get the ball rolling. We take the hassle out of the paperwork.

3. Visit

We support you at appointments such as loss adjuster visits or investigators who may be looking into your claim.

1. Contact us

Speak with a member of our team. Phone, email or pop in – we’ll talk you through the first steps in the process.

2. Claims form

We’ll help draw up the necessary paperwork to get the ball rolling. We take the hassle out of the paperwork.

3. Visit

We support you at appointments such as loss adjuster visits or investigators who may be looking into your claim.

4. Repair

We help locate suitable repairers, tradesmen, contractors or flood damage specialist to ensure your property is looked after.

5. Reporting

We can report claims on your behalf so you don’t have to deal with the telephone queues, freeing up your time.

6. Uninsured

We help pursue any uninsured losses against third parties in-house or with the assistance of your Insurers as far as practicable.

4. Repair

We help locate suitable repairers, tradesmen, contractors or flood damage specialist to ensure your property is looked after.

5. Reporting

We can report claims on your behalf so you don’t have to deal with the telephone queues, freeing up your time.

6. Uninsured

We help pursue any uninsured losses against third parties in-house or with the assistance of your Insurers as far as practicable.

Claims reporting numbers:

All claims should be reported to Munro Greenhalgh during our normal office hours (9-5).
Outside these times, please refer to your insurance company’s emergency 24 hour number listed below.